Privacy Policy

Overview

Spark.Ai ("Spark," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our job-search automation platform and related services (collectively, the "Service").

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

Information You Provide to Us

• Account information — name, email address, phone number, and password when you create an account or join our waitlist.
• Profile and career data — resume, LinkedIn profile URL, work history, education, skills, job preferences, target roles, and salary expectations that you provide for our optimization and application services.
• Payment information — billing address and payment method details. Payment processing is handled by our third-party payment processor; we do not store your full credit card number.
• Communications — messages, feedback, and correspondence you send to us, including through email or in-app support.

Information Collected Automatically

• Usage data — pages visited, features used, actions taken, time spent, and interaction patterns within the Service.
• Device information — browser type, operating system, device identifiers, IP address, and screen resolution.
• Log data — server logs including access times, referring URLs, and error reports.
• Cookies and similar technologies — see the Cookies & Tracking section below.

Information from Third Parties

• Job platforms — when you authorize Spark.Ai to submit applications on your behalf, we may receive confirmation data, application statuses, and related information from LinkedIn, Indeed, Glassdoor, and employer career pages.
• Analytics providers — aggregated analytics data from services we use to understand how the Service is used.

How We Use Your Information

We use the information we collect to:

• Provide the Service — optimize your resume and LinkedIn profile, identify matching job opportunities, and submit applications on your behalf.
• Personalize your experience — tailor job targeting, application strategies, and career recommendations to your profile.
• Process transactions — manage subscriptions, billing, and payment processing.
• Communicate with you — send service updates, application status reports, interview notifications, and respond to your inquiries.
• Improve the Service — analyze usage patterns, diagnose technical issues, and develop new features.
• Ensure security — detect and prevent fraud, abuse, and unauthorized access.
• Comply with legal obligations — meet applicable legal requirements and enforce our terms.

Data Sharing & Disclosure

We may share your information only in the following circumstances:

• With your consent — when you explicitly authorize us to submit applications or share your profile with employers and job platforms.
• Service providers — trusted third-party vendors who assist in operating the Service (e.g., cloud hosting, payment processing, email delivery, analytics). These providers are contractually obligated to protect your data.
• Job platforms and employers — your resume and application materials are shared with job platforms and prospective employers as part of the application process you authorize.
• Legal requirements — when required by law, subpoena, or government request, or to protect the rights, safety, or property of Spark.Ai, our users, or the public.
• Business transfers — in connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you of any such change.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure access controls and authentication
• Regular security assessments and monitoring
• Limited employee access to personal data on a need-to-know basis

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any breach in accordance with applicable laws.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. After account deletion, we will remove or anonymize your data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements).

Application history and anonymized analytics data may be retained in aggregated form to improve our service algorithms.

Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Correction — request correction of inaccurate or incomplete data.
• Deletion — request deletion of your personal data, subject to legal retention requirements.
• Portability — receive your data in a structured, machine-readable format.
• Opt-out — unsubscribe from marketing communications at any time via the link in our emails or by contacting us.
• Withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, please contact us at privacy@sparkaijobs.com. We will respond within 30 days.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt-out of its sale. As stated above, we do not sell personal information.

European Economic Area Residents (GDPR)

If you are in the EEA, our legal bases for processing your data include your consent, the performance of our contract with you, our legitimate interests, and compliance with legal obligations. You have the right to lodge a complaint with your local data protection authority.

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience:

• Essential cookies — required for the Service to function (authentication, security, preferences). These cannot be disabled.
• Analytics cookies — help us understand how users interact with the Service so we can improve it.
• Functional cookies — remember your preferences and settings across sessions.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.

Third-Party Services

The Service may contain links to third-party websites, platforms, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Third-party services we integrate with may include:

• LinkedIn, Indeed, Glassdoor (job application platforms)
• Cloud infrastructure providers
• Payment processors
• Analytics services

Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take immediate steps to delete it. If you believe a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@sparkaijobs.com
• Website: sparkaijobs.com